Steve E. Story

I would like to share my appreciation for the outstanding care I received at SCMC during my knee replacement on 2/24/26. From the beginning, the care I received leading up to my surgery was excellent. The staff took time to answer my questions, explain the process, and make sure I felt comfortable and prepared every step of the way. That level of attention and support made a big difference in easing my nerves going into surgery.

I had a nerve block procedure (iovera) prior to surgery that I think helped a bit with pain before and after surgery. The day of the procedure everything was handled with great care and compassion. I felt confident I was in good hands. 

Since the surgery, I've had positive results. My knee is doing much better, and my mobility is improving. I am grateful to the whole team at SCMC for the great care. I would highly recommend SCMC to anyone in need of orthopedic care.

Daniel O. Story

I recently had surgery on my knee. From the time I checked in to the time I completed a month of therapy everything went well. I can't say enough how well things have gone.

I planning on having my other knee done in a couple months. Dr. Jay and staff did a professional job. I highly recommend him.

Dawn F. Story:

I am writing this heartfelt letter in gratitude for the exceptional care I received. Your kindness and genuine concern truly was remarkable. You took the time to explain the surgery and answered all my questions.

When family and friends as me how I am doing, my standard reply is "Good, thanks to Dr. Jay."

I am so fortunate to have you as my surgeon as you have outstanding medical knowledge and are clearly a perfectionist. I sincerly thank you, your nurse, and the entire medical team at SCMC.

Randee H. Story:

My experience of reaching full potential of activity and movement with no pain has been something to give great thanks to SCMC for. In a period of 6 months with a 4-month interval between surgeries, I had two knee replacements. Dr. Jay and the staff, including surgical team, nurses, and x-ray techs were very professional, caring, and all great cheerleaders for my success.

Stevens County and the region are very fortunate to have a professional facility like SCMC. My phiyscal therapy at NovaCare located right in SCMC was also amazing. Caring, challenging and totally onboard with the mission of getting the patient in the best condition for maximum outcomes. Thank you, thank you. I'm also spreading the word and showing by example as people can observe my outcomes!

Janis D. Story (iovera):

Three weeks ago, I could not put weight on my right leg without having shooting pain. Scans and an MRI revealed no structural breaks or tears. As I was evaluated in Urgent Care, then sent ot ER, and finally placed in the hospital. I was given stronger and stronger medications to help with the pain. I was only able to stand and walk a short distance while using a walker. I had to physically lift my right leg when I went to bed and got in the car. 

My test results were evaluated, and the recommendation was for a nerve block. I had four nerve blocks put in my right leg. The immediate results were amazing. I was able to walk. As my body healed the following week, I could get into bed without lifting my right leg.

One night, I noticed I had crossed my legs and not lifted my right leg. Today, I walked one mile outside. As I continue to get strength back in my right leg, I look forward to playing pickleball and another hiking trip in the mountains. Thank you, SCMC for your assessment of my problem and for providing treatment that was given me back my ability to move without pain. I have not taken any pain medication since the nerve blocks.

Stephanie M. Story

To all who have cared for me over the course of my treatment, please accept my gratitude. From scheduling to my initial evaluation to anesthesia prep and surgery, through follow-up visits and PT, everyone has been kind and thorough and going the extra mile to provide great care and making it easy to be a patient.

I am so appreciative of Dr. Jay and his colleagues not only for the expert, meticulous repair of my knew but for being so compassionate and receptive to my questions and preferences. 

There is a feeling of vulnerability going into surgery, and so to be treated with this respect and attention to my needs means so much. Thanks to all of you!